Payments - Clearing, statuses and rejected

Owned by Roger Nilsen
Last updated: Sept 15, 2022 by Miriam Hofaker Ring
3 min read

Once the transactions have been sent to the bank, you can see what status they have in the “Awaiting Payments” tile. The list provides an overview of payments that have been sent to the bank or are due. Once the payment has been posted, it will disappear from the list.

Under "Awaiting Payments" you will also find information about the export in which the payment has been sent. You can update your status in two ways:

  • Get Response: This button will only update the lines with the latest status from the bank

  • Post Returndata: This button retrieves the latest status and posts all payments that have been settled at the same time

Please note that if you select "Get Response", you must click on "Post return data" to ensure that the lines with status "Settled" will be posted.

 

--- Picture ---

 

Statuses

  • For approval / check at the bank: The transaction is still awaiting confirmation from the bank that it has been received.

  • Approved Bank: The content of the submitted payment has been approved by the bank. Please note that “Approved Bank” must not be confused with the file being signed at the bank.

  • Settled Bank: The transaction has left the bank.

  • Rejected Bank: The bank or ZData has rejected all or part of an export.

 

If you have payments that have been rejected, click on the “Rejected Payments” tile:

 

Here you will see a list of all payments with the status rejected. On the right hand side you will find one column with a rejection code and one column with a rejection message.

To process the rejected payments, click on the export number (ExportNo) in which the payment is located:

 

--- Picture ---

 

The export where the rejected payments are located will now open.

Mark the lines you want to process and resend, then press the "Mark As Rejected" button.

Tip: To get a better overview of the rejected payments, you can filter on the "Status" column so that they are placed one after the other.

 

--- Picture ---

 

The lines will be updated from the previous status "Rejected Bank" to "Rejected".

Rejected items can be moved (Move Rejected) to new export, where changes can be made before they are sent to the bank again.

 

--- Picture ---

 

If you want to reject the entire export, mark all the lines in the export and the same button.

When all the lines in the export have the same status, the export will be given the status "Closed".

 

Read the instruction for Get and post Incoming Payments.