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Mandatory setup on Customer card

There are two mandatory fields that needs to be filled in on the Customer Card:

  • Set Document Sending Profile > OSB_PEPPOL

  • Set Vat Registration no > "xxxxxxxxx" (Norwegian standard: 9 digits, no letters)

Create a new Sales Order or open one you already have

  • Mandatory field: Your ref

Go to “Posting” on the main menu > Post and Send

A new window will pop up, click YES.

The invoice is now sent as PEPPOL.

Sales Invoice and Sales Credit Memo has the same mandatory field and the same way of sending the document.

How to check the PEPPOL status

Go to your Role center, find the tiles “Oseberg E-invoice PEPPOL Status”.

These tiles are available for Users with Profile ID “Business Manager” and “Accountant”.

You can also check sending status in the list “Posted Sales invoices”:

Search for “Peppol Status”

Posted Sales Invoice and Credit Memo has a status field “Documentation Exchange Status”.

There are three statuses:

  • Sent to Document Exchange Service

  • Error

  • Delivered to sender

If something went wrong during the sending, you’ll see a red text “Delivery Failed” click on the red text to open a dialog box.

Click on the ”Detailed info Available” to download an error log with more detailed information (TXT-file)

If the error is caused by missing setup like Unit codes, Country code etc. you will be able to correct the setup and then resend the document.

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