Multichannel will allow you to:
Move e-mail from BC to our accesspoint, giving you better feedback on recipient status
Smart e-mail - If the attached document in the mail is not opened withing a certain time period the document will be sent as a print istead
Print - Reduce cost and effort by outsourcing sending of print documents to our accesspoint and their partner Stålfors
E-invoice - Have your invoices sent directly to the recipients bank as a E-invoice
Direct Debit - Pre agreed charge from customer on recurring charges like member fees, subscriptions etc
Override default functionality and force sending of e-mails to customercard instead of contactperson
Multichannel is not an out-of-the box solution, reach out to our support for more details and to get started with your required setup
E-mail will require some small addition to your domains DNS to allow for sending on your behalf
Print will require test documents to make sure the format matches Stålfors envelopes
E-invoice and Direct Debit will require coordination with financial services
When we have a complete specification on your setup we will get back to you with pricing and delivery time, minimum delivery time for most Multichannel options is two weeks.
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