Mandatory setup on Customer card
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How to check the PEPPOL status
Go to your Role centerCenter, find the tiles “Oseberg E-invoice PEPPOL Status”. These tiles are available for Users with Profile ID “Business Manager” and “Accountant”.
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It’s two buttons for checking status.
The one in the front will check for status on all documents that have no errors, and check latest status on the documents in the tile “Sent to document exchange service”.
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The second button is to check documents with errors, click on the red error “tile” to open document list:
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Documents in error status should be manually checked and updated. They can be resent or you can manually change the status in the error list to “Sent to document Exchange Status”. The document will then be moved back to the “sent to Document Exchange Service” queue, and will now be checked and get updated status when you click on “update exchange status” on front.
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You can also check sending status in the list “Posted Sales invoices”:
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Posted Sales Invoice and Credit Memo has a status field “Documentation Exchange Status”.
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There are three statuses:
Sent to Document Exchange Service
Error
Delivered to sender
If something went wrong during the sending, you’ll see a red text “Delivery Failed” click on the red text to open a dialog box.
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