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Mandatory setup

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on Customer card

There are two mandatory fields that are mandatory needs to be filled in on the Customer Card:

Both myst be filled out on the customer card befor you send the Invoice

  • Set Document Sending Profile > OSPEPPOL

  • Set Vat Registration no > "xxxxxxxxx" (Norwegian standard; 9 digits, no letters)

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Create a new Sales Order or open one you already have

Go to Sales Order > New Document > Sales Order 

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Sales Invoice and Sales Credit Memo has the same mandatory field and the same way of sending the document.

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How to see if the PEPPOL Sales Invoice

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status

Posted Sales Invoice and Credit Memo has a status field : “Documentation Exchange Status”.

This field is found both on the Document card and in the list of posted Invoice and Credit MemoesMemo's.

There are three statuses: “Delivery Failed”, “Sendt” and “Delivered”.

  • Delivery Failed

  • Sent

  • Delivered

If something went wrong during the sending, you’ll see a red text “Delivery Failed” click on the red text to open a dialog box.

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If the error is caused by missing setup like Unit codes, Country code and so on etc. you will be able to correct the setup and then resend the document.

Last changed: 06